Maintenance & Support

Unexpected downtime is costly. Our maintenance and support services help you avoid breakdowns, recover quickly from faults, and keep your automation systems running at peak efficiency.

We offer on-site and remote PLC support for a wide range of platforms, including Allen-Bradley, Siemens, Omron, and other leading systems.

On-site debugging and faultfinding on industrial automated equipment, batch processing, manufacturing

Support for Existing Systems

Whether your control system was built last year or 20 years ago, we can help keep it performing at its best.

Typical services include:

  • PLC & HMI fault recovery

  • Program edits, updates & backups

  • Communication network troubleshooting

  • Sensor & signal input/output repairs

  • On-site repairs and emergency call-outs

Remote Support

Our secure remote access tools allow us to diagnose and resolve many issues without an on-site visit, saving time and cost.

Remote services include:

  • Software updates

  • Remote PLC program edits

  • Network & device diagnostics

  • Alarm & fault log analysis

  • Emergency online support

Ongoing Maintenance

Even the most robust control systems benefit from regular attention. We offer scheduled maintenance tailored to your setup and budget:

  • Hardware inspections and lifecycle checks

  • Program integrity verification

  • Cleaning and retightening of panel connections

  • Backup and version control

  • Control system health reporting

  • Off-site encrypted backups of PLC/HMI programs

Support Options

We offer flexible PLC support plans to suit your needs:

  • Pay-as-you-go troubleshooting

  • Monthly or annual contracts with prioritized response

  • Hybrid plans combining regular maintenance with on-demand remote support

  • Emergency site call-out for contracted clients